Trying to log in to your Instagram account after a social detox and facing ‘something went wrong’? It could be that you suddenly faced a network error or entered the wrong password. If it’s not the case, don’t worry. We are going to try out a few ways to solve this problem and get back your Instagram account.
More often or so, you will face this ‘oops, something went wrong’ problem if you have multiple Instagram accounts or have logged out from your main account. Also, while switching to a new phone, you might have to re-login, and then you get a message like this. In any case, try these methods below:
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1. Restart The Instagram App
Since you got the ‘Sorry something went wrong’ message tab, press “OK” option mentioned with the error message. Return to your phone’s home screen and restart the Instagram app.
2. Clear App Data and Cache
Perhaps your device may have collected a lot of cache for the app that is now interfering with the app functions. Simply clear the app cache from the settings as instructed below.
- Go to Settings > Apps > App Management.
- Locate Instagram, and clear its Cache and App Data.
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3. Update or Reinstall Instagram
Sometimes, it’s not you or your phone but the app! If your Instagram hasn’t been updated for a long time, bug issues can surface. So make sure your app is up to date with the latest updates so that problems like ‘something went wrong’ don’t arise. You can:
- Go to PlayStore/ App Store, check from the latest update, and then install.
- Uninstall the existing Instagram app and re-install it.
Now, try to log in and check if the problem persists.
4. Manage Data Usage Permissions
- Go to Settings > Apps > Instagram
- Assess where all you have granted permissions.
After granting permissions, go to Data Usage. Disable the two options visible there. However, let’s keep the Background Data option enabled.
Now, go back. Enter your user ID, and after entering, click on Find Account. You will see your ID appear. This way, you can easily fix this issue.
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5. Log in via Facebook
If your account is linked to Facebook, try logging in through it. It may bypass certain errors.
- Open Instagram again to the login page. You will see options to log in with your phone, username, or email.
- Choose ‘Continue with Facebook’. (option is present if Instagram is linked to Facebook)
- If asked, enter your Facebook email and password. This step may be skipped if you are already logged in to Facebook.
- If this is your first time using Facebook to open Instagram, Allow Instagram to access your Facebook account if requested.
- Next, you will be redirected to your Instagram account.
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6. Use Another Device To Log-In
This is just a simple attempt to chuck out the idea of a device-specific problem. You can try logging in through a web browser on your PC or a different mobile phone. However, this is not a direct solution, and the ‘oops, something went wrong’ may persist in the mobile app.
7. Manage Connections with Airplane Mode & Private DNS Settings
Go back to your phone’s Settings again. Scroll down and select Connection & Sharing. In this section, enable and then disable Airplane Mode once. Then, go to Private DNS and make sure it’s set to Off. Having it enabled might cause issues, so turning it off is better.
You can also switch between mobile data and Wi-Fi/Hotspot to clear out any data connection-related problems.
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8. Should You Try Again Later?
This may not be the most obvious choice, but you got to give it a try! Sometimes, the error is temporary. Waiting for a few minutes or hours might resolve the issue without any intervention.
9. Deactivate Your Account Temporarily
If none of the above steps work, temporarily deactivate your account through Instagram’s website. Reactivate it after a few days to reset the account settings.
10. Send Feedback To Instagram Team
The ultimate last resort before you think of letting go of your particular Instagram account is to reach out to customer support. Seek their help by directly talking to them or sending them feedback.
- Use Instagram’s Send Feedback option if the issue persists.
- If the error is unresolved, reach out to Instagram’s support team or comment for assistance.
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In The End!
The above methods can effectively resolve the “Something Went Wrong” error on Instagram. Make sure you perform all troubleshooting steps while using mobile data instead of Wi-Fi. Also, check that the app permissions do not interfere with Instagram. For good results, toggle between different internet connections like mobile data, Wi-fi, etc.
Lastly, check social media platforms to see if more people in your area are facing this issue. Maybe the platform as a whole is facing the error. In such a case, wait for the Instagram team to resolve and notify.
Don’t forget to share this post with your friends or family who are facing the ‘something went wrong’ error message on Instagram. If you have further questions, drop them down in the comments! I will help you out!
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