Have you ever faced, while trying to make a message or making a call, you will be greeted by a message: Vi SIM Blocked? If yes, this article is for you. Solving this problem is not so complicated. This article will discuss step-by-step procedures to unblock the SIM card.
However, before diving deep into the steps, let us first know why your Vi SIM is blocked.
Also read: Vi SIM Blocked_ Quick Ways to Unblock it
Why is your Vi SIM blocked?
There are various reasons why you need to deal with block Vi SIM.
Incorrect PIN
It might happen that you forgot the PIN of your SIM card and entered the wrong one multiple times. In such a scenario, your SIM card will get blocked.
Stolen/Lost Phone
If your phone gets stolen or lost, you must request your mobile carriers to lock your SIM card. Therefore, it prevents unauthorized use.
Security Measures
There are some mobile network operators/devices that come with security measures. It will lock the SIM card automatically if it finds unauthorized access.
Now that you know why Vi SIM is blocked, let us move to the next section: what you need to do when your Vi SIM is locked.
Also read: All Vi Postpaid Plans In India
What do you need to do when your Vi SIM is blocked?
1. Get the PUK Code
PUK stands for Personal Unblocking Key. It is the unique number that is used to unblock the SIM card. Now, one question will pop into your mind: How do you get this PUK code? To find its answer, keep reading this article.
2. Enter the PUK Code
After getting the PUK code, you need to put your locked Vi SIM card into your smartphone. After that, you will get one prompt. Once you type the PUK code, do as per the instructions you will see on the screen.
3. Set The New PIN
After entering the PUK code, you need to set the new PIN for the SIM card. You need to select a PIN that you can easily remember but other people cannot guess it easily.
Also read: How to Check Vi (Vodafone Idea) Balance, Data Usage, Validity Using USSD Codes
4. Restart Your Smartphone
After setting the new PIN, you need to restart your smartphone so that whatever updates/changes are made can be applied. Your SIM card will be unblocked, and you can use your smartphone.
Now that you know what to do when your SIM card is blocked, let us discuss how to unblock it by getting a PUK code.
How to Unblock the Vi SIM Card?
There are two methods through which you can unblock the Vi SIM card.
1. Obtaining a PUK Code From Customer Care to Unblock Vi SIM
Here are a few steps that you need to follow to obtain the PUK code from customer care.
- First, you need to find the PUK code that you can find it on the SIM card holder. After that, you need to dial 199. The customer care representative provides you with the PUK code. However, keep in mind that you need to provide proof of identity to get the PUK code from customer care.
- After that, insert the SIM card into your smartphone. You will get one prompt. After receiving the prompt, enter the PUK code.
- Once the successful authentication is done, you need to enter the new PIN for your SIM card.
- Now, restart your smartphone, and all the changes will be saved.
Also read: Port Your VI Mobile Connection To Airtel: 4 Easy Steps
2. Getting PUK Code Through Vi Number to Unblock Vi SIM
If you want to get the PUK code through the Vi number, you need to follow the steps below.
- Get the spare phone that has an active Vi SIM in it.
- After that, open the phone application, dial *199#, and press the call button.
- After that, you will get the popup box, and enter the number that corresponds to the Manage Account option. After that, hit the Send button. Generally, it is the number 3.
- Now, you will get another popup. You need to select the number that corresponds to the PUK number. After that, click on Send.
- In the next step, enter the mobile number for which you want to acquire the PUK code. Once you do it, press the Send.
- Again, you will get the popup. In it, enter your birth year and submit it by clicking Send.
- Now, the USSD code will run and generate your mobile number’s PUK code.
- Note down this PUK code and enter it into the corresponding field. It will unlock your Vi SIM.
Also read: How To Recharge Vi Prepaid: Step by Step Guide
FAQs
Q. I am not able to find the PUK code. What to do?
A. If you are not able to find the PUK code of your Vi SIM after trying all the methods discussed above, contact customer care or visit the physical store to unblock your Vi SIM.
Q. Is it possible to unblock Vi SIM after blocking it?
A. Yes, you can unblock your Vi SIM, but you need a PUK code.
Also read: How To Disable Flash Messages? Let’s Find Out.
To Wrap Up
Hopefully, this article resolved your query about Vi SIM blocked. If you still have any questions, you can ask me in the comment section below.
Also read: 5 Strategies To Increase The Resale Value Of Your Phone
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