We already know of Poco extending its’ warranty for smartphones by 2 months in India due to the COVID-19 crisis. Now, it looks like Vivo is also following the same idea by extending its warrant by 30days. According to the company, the warranty period extended by 30 days in all lockdown-imposed areas. In addition, the extension is applicable on all Vivo products.
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Furthermore, Vivo clarifies the extension policy will ensure a replacement period and other offers by 30 days. It will be calculated from the day when the service center resumes business. This policy will address concerns of all those who cannot visit a service center to avail of service due to lockdown. Moreover, it will also ensure the safety of all retailers and consumers.
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Vivo Extends Warranty Period
No worries, V are with you!
— Vivo India (@Vivo_India) May 12, 2021
In order to effectively serve you through the lockdown, we have introduced the 30 Days Service Extension*
*Depends on the current status of your state. pic.twitter.com/VlUkZc4gKM
In addition, Vivo also announced a free-of-cost handset pick-and-drop service for customers depending upon the state’s current situation. Vivo recently announced aid worth Rs 10 crore to extend support for Covid-19 relief efforts. Similarly, Xiaomi last month pledged Rs 3 crore to procure over 1,000 oxygen concentrators for hospitals. The company also tied up with “Give India” to raise Rs 1 crore for Covid warriors.
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On the other hand, we can expect similar announcements from other brands in the coming weeks that could join both Vivo and Poco. Last year, several brands announced an extension of warranty on their products during the lockdown phase. This move comes as a relief considering the situation in India right now.
Marketer to the core, a writer from the soul. Engineer and an MBA turned budding tech writer - dabbling her hands in all genres of writing from tech to fiction. If not writing, you will always find me reading anything and everything. Otherwise, you will find me learning new languages.