You wanted some music and chill but Moto G5 Plus aux jack not detecting headphones? That sounds like a bummer but you can fix it right away! In this post, we will find our way through various checkpoints and troubleshoots. Finally, we will also discuss various ways to solve it unless the damage is due to hardware failure.
Also read: How To Test and Resolve Motorola Moto E4 Plus Speaker Issues?
Common Reasons for the Problem
Before testing and going for Motorola mobile repair, we need to understand why your Moto G5 Plus might not be detecting headphones. Here are some possible reasons:
- Foreign particles prevent proper audio transmission.
- If the headphone plug is not fully inserted or is slightly loose, the phone might not detect it.
- Bugs in the operating system or certain apps can interfere with headphone detection.
- If Bluetooth is enabled, your phone might be trying to send audio to a wireless device instead of the wired headphones.
Some third-party apps might override the audio output settings, causing detection issues. - There could be a worn-out internal clip within the headphone jack preventing contact with the headphone plug. This wear and tear can lead to intermittent audio issues or complete failure to detect headphones.
- If the aux jack has suffered any damage from drops, moisture, or rough usage, it may stop working correctly.
What To Do When Moto G5 Plus Aux Jack Not Detecting Headphones?
Initial Check Points To Consider
- Find out if there is any lost connection between the aux jack and the headphone plug or if there is a damaged wire.
- See if there is dirt inside the jack that is blocking the connection with the headphone plug.
- You can try some other functional headphones to understand whether your headphones are damaged or not.
- See if there is any Bluetooth interference from other devices nearby.
- Check out the volume levels from audio settings or shortcuts.
Also read: How To Factory Reset Motorola Razr With A Broken Screen?
Troubleshooting Steps
- Restart and reboot your phone to refresh all the software settings. This will remove any temporary bug interference. Then plug in your headphones again and check if they are detected.
- Use a soft cloth or brush with soft bristles to clean off the dust. To reach deeper, you can also use a cotton swab. Apply isopropyl alcohol and carefully clean the inside of the jack.
- Test if the Moto G5 Plus aux jack not detecting headphones by using the device in Safe mode. This option appears when you turn off your device and then hold the power button for a few seconds.
- Do a software update if you have not done it already. Follow these steps: Settings > System > Software Update.
- You may use a third-party app like Lesser AudioSwitch or any other reliable one to force audio output. You can use an app to manually switch audio output.
Also read: Is Your Motorola E5 Slowing Down? Top 5 Secrets To Speed Up Performance!
Check for Hardware Damage
If your aux jack is still not working, there might be a hardware issue.
- Use an Adapter: Try using a USB-C to 3.5mm adapter (if available) to check if it’s only the aux jack that’s faulty and the Moto G5 Plus aux jack not detecting headphones.
- Look for Physical Damage: Inspect the jack for bent or broken pins.
- Visit a Repair Center: If the port is damaged, you may need to get it repaired or replaced.
Cashify- The Best Mobile Repair Solution For Moto G5
Cashify is the best platform for Moto G5 Plus aux jack not detecting headphones. You will get professional service, and that too, at the doorstep. Yes, Cashify offers free pickup and drop-off service. So, there is no need to roam around the city to find a good platform to repair your device. Cashify has it all. Let’s check out another benefit:
- High-quality components
- Expert Repair Service
- Six-month warranty
- One month free screen replacement
- At-home phone repair is available
- Quick Service
On top of all this, Cashify also has transparent pricing available. It means that there are no hidden costs. What you see is what you pay.
Also read: Is Your Motorola Edge 40 Neo Not Turning On? Revive It In Minutes!
In The End
Following the steps in this post, you can identify the root cause of the aux jack issue failing repeatedly. When the Moto G5 Plus aux jack is not detecting headphones despite the normal troubleshoots, it’s best to get it repaired from a well-known place like Cashify. Be assured of getting a fast, smooth and hassle-free mobile repair from the experts. Visit today at the nearest Cashify stores or book an at-home mobile phone repair service from the Cashify app or website. Leave the rest to the experts!
Also Read: 7 Best Ways To Solve Battery Drain Problem In Moto Edge 40 Neo!
If you’ve just bought a new phone and don’t know what to do with your old phone, then here’s your answer. Sell old mobile to Cashify and get the best price for it. If you are planning to buy a new phone, check out Cashify’s refurbished mobile phones. You can get your favourite phone at almost half price with six-month warranty, 15 days refund and free delivery.
